Terms of Service

Last updated: July 12, 2024

Welcome to Monta. These Terms of Service ("Terms") govern your use of our ride-sharing mobile application and related services. By downloading, installing, or using our app, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our services. We may modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Description of Services

Monta provides a platform that connects riders with drivers for transportation services. Our services include:

• Mobile application for riders to request transportation
• Mobile application for drivers to accept ride requests
• Payment processing and fare calculation
• Location-based services and navigation
• Customer support and safety features

3. User Accounts

3.1 Account Creation

To use our services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining the security of your account credentials
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

4. User Conduct

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm other users
• Provide false or misleading information
• Use our services to transport illegal items or substances

5. Driver Requirements

If you use our services as a driver, you must:

• Be at least 21 years old
• Have a valid driver's license
• Have valid auto insurance
• Pass a background check
• Maintain a safe and clean vehicle
• Comply with all applicable traffic laws
• Provide accurate vehicle information

6. Rider Responsibilities

As a rider, you agree to:

• Provide accurate pickup and drop-off locations
• Be ready for pickup at the designated time
• Treat drivers with respect and courtesy
• Pay all applicable fares and fees
• Not request transportation for illegal purposes
• Not damage the driver's vehicle

7. Payment Terms

7.1 Fare Calculation

Fares are calculated based on distance, time, and demand. We reserve the right to adjust pricing at any time.

7.2 Payment Processing

All payments are processed through secure third-party payment processors. You authorize us to charge your payment method for all fees and charges.

7.3 Cancellation Fees

Cancellation fees may apply if you cancel a ride after a driver has been assigned or if you fail to show up for a scheduled ride.

8. Safety and Security

While we implement various safety measures, we cannot guarantee the safety of any transportation service. Users are responsible for their own safety and should exercise reasonable caution.

9. Intellectual Property

Our app, website, and all related content are owned by Monta and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.

11. Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, Monta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

13. Indemnification

You agree to indemnify and hold harmless Monta from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

14. Termination

We may terminate or suspend your account at any time for violation of these Terms. You may terminate your account at any time by contacting us.

15. Governing Law

These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through binding arbitration, except for claims that may be brought in small claims court.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Monta regarding our services and supersede all prior agreements.

19. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: research@seesm.art