Privacy Policy

Last updated: July 12, 2024

Welcome to Monta ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-sharing mobile application and related services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, phone number, and profile information
• Location Data: GPS location, pickup and drop-off addresses
• Payment Information: Payment method details (processed securely through third-party providers)
• Driver Information: Vehicle details, driver's license, insurance information, and background check results
• Communication Data: Messages, feedback, and support communications

1.2 Automatically Collected Information

We automatically collect certain information when you use our app:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App usage patterns, features accessed, and interaction data
• Location Data: Real-time location for ride matching and safety purposes
• Log Data: IP address, browser type, access times, and referring URLs

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide ride-sharing services, match riders with drivers, and process payments
• Safety and Security: To ensure user safety, verify driver credentials, and prevent fraud
• Communication: To send notifications, updates, and respond to support requests
• Improvement: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Safety and Legal: When required by law or to protect user safety and rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data, subject to legal requirements.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications

7. Location Services

Our app requires access to your location to provide ride-sharing services. You can control location permissions through your device settings. Disabling location services may limit app functionality.

8. Third-Party Services

Our app may integrate with third-party services (payment processors, maps, etc.). These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: research@seesm.art

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). For more information about your California privacy rights, please contact us.

14. GDPR Compliance

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). For more information about your GDPR rights, please contact us.